Pay and reward 
Conference and Event Management - Distance Learning CPD 
Mastering the Interview - Distance Learning CPD 
Marketing for Small Businesses - Distance Learning CPD 
NLP Tools for Real Life - Distance Learning CPD 
Measuring Training Results - Distance Learning CPD 
Networking for Success - Distance Learning CPD 
Communication Strategies - Distance Learning CPD 
Active Listening - Distance Learning CPD 
Budgets and Managing Money - Distance Learning CPD 
Business Ethics for the Office - Distance Learning CPD 
Motivation Training - Motivating Your Workforce - Distance Learning CPD 
Advanced Writing Skills - Distance Learning CPD 
CRM - An Introduction to Customer Relationship Management - Distance Learning CPD 
Negotiating for Results - Distance Learning CPD 
Project Planning All You Need to Know - Distance Learning CPD 
Global Business Strategies - Distance Learning CPD 
Social Selling for Small Businesses - Distance Learning CPD 
Orientation Handbook - Getting Employees Off to a Good Start - Distance Learning CPD 
Making Training Stick - Distance Learning CPD 
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
There are currently five generations in the workforce. Only a few short years ago employers who were expecting to be faced with mass retirements are now looking at accommodating workers who cannot afford to retire or are simply healthy and happy enough they’d like to stay at work. However, the labour force continues to put in hard work and lots of strategy to find the right people to fill vacancies and to be able to serve their customers.
This content examines the history and reality of the generation gap, especially for recruiters and succession planning. In it, we will explore whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment is the bigger issue. After all, understanding others helps us to understand ourselves and to manage the people that we work with. We will also explore problems, solutions, and strategies to help overcome issues of the generation gap.
Learning Outcomes:
- Identify where the generation gap issue surfaces, and the impact it has on the modern workforce
- Describe and apply language that is specific to each generation currently in the workplace
- Explore organisation strategies that overcome gap issues
- Evaluate the need and effectiveness of recruiting, retention, and succession plans in context of the generation gap
