Creating a Positive Work Environment - Distance Learning CPD 
Conflict Resolution - Getting Along In The Workplace - Distance Learning CPD 
CRM - An Introduction to Customer Relationship Management - Distance Learning CPD 
Caring For Dying People 
This video explains the importance of ensuring that all individuals and groups are treated fairly, irrespective of certain characteristics such as race or age and how we must all aim to recognise, respect and value people’s differences.
Learning Outcomes:
- What is diversity?
- What is discrimination?
- What is equality?
- What is inclusion?
- Prejudice and stereotyping
- Labelling
- Communication
- The law
- Dementia
- Reflective thinking
