This video explains the importance of ensuring that all individuals and groups are treated fairly, irrespective of certain characteristics such as race or age and how we must all aim to recognise, respect and value people’s differences.
Learning Outcomes:
- What is diversity?
- What is discrimination?
- What is equality?
- What is inclusion?
- Prejudice and stereotyping
- Labelling
- Communication
- The law
- Dementia
- Reflective thinking
Active Listening - Distance Learning CPD
Care Certificate Standard 04: Equality and Diversity
Anaphylaxis
Care Certificate Standard 09: Learning Disability Awareness
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD
Care Certificate Standard 02: Your Personal Development
Age Verification
Branding - Creating and Managing Your Corporate Brand - Distance Learning CPD 







