This video explains the importance of ensuring that all individuals and groups are treated fairly, irrespective of certain characteristics such as race or age and how we must all aim to recognise, respect and value people’s differences.
Learning Outcomes:
- What is diversity?
- What is discrimination?
- What is equality?
- What is inclusion?
- Prejudice and stereotyping
- Labelling
- Communication
- The law
- Dementia
- Reflective thinking
Handling Information
Body Language - Reading Body Language as a Sales Tool - Distance Learning CPD
Coaching and Mentoring - Distance Learning CPD
Business Succession Planning - Developing and Maintaining a Succession Plan - Distance Learning CPD
Active Listening - Distance Learning CPD
Anger Management - Understanding Anger - Distance Learning CPD
Basic Business Management - Boot Camp for Business Owners - Distance Learning CPD
Bullying in the Workplace - Distance Learning CPD
Safety in the Workplace
Business Etiquette - Gaining That Extra Edge - Distance Learning CPD
Building Your Self Esteem and Assertiveness Skills - Distance Learning CPD
Building a Brand on Social Media - Distance Learning CPD
Basic Internet Marketing 






