Dealing with the Media - Creating a positive working relationship 
Care Certificate Standard 10: Safeguarding Adults 
Age Verification 
Working Time and Holidays 
Meeting Management - The Art of Making Meetings Work - Distance Learning CPD 
Work in a Person Centered Way 
Knife Crime Awareness 
Care Certificate Standard 09: Dementia and Cognitive Issues 
Fire Warden 
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
Business Ethics for the Office - Distance Learning CPD 
Business Leadership - Becoming Management Material - Distance Learning CPD 
Communication Strategies - Distance Learning CPD 
Building Relationships for Success in Sales - Distance Learning CPD 
Conversational Leadership - Distance Learning CPD 
Blood Transfusion 
THIS IS AN EXCLUSIVE COURSE
Develop a more detailed understanding of the protected characteristics and apply that knowledge in the healthcare environment.
This course looks in detail at the key issues surrounding equality and diversity. Each session looks at one of the key protected characteristics and is followed by its own assessment.
Learning Outcomes:
- Improved ability to empathise with colleagues and patients from diverse backgrounds
- Ability to contribute to ensuring that access and services are appropriate to individuals’ needs.
- A greater understanding of the seven key protected characteristics.
