Blood Transfusion 
Hiring for Success - Behavioural Interviewing Techniques - Distance Learning CPD 
Managing Pressure and Maintaining Balance - Distance Learning CPD 
Advanced Writing Skills - Distance Learning CPD 
Customer Service 
Business Succession Planning - Developing and Maintaining a Succession Plan - Distance Learning CPD 
Diabetes Awareness 
The ABCs of Supervising Others - Distance Learning CPD 
The Professional Supervisor - Distance Learning CPD 
Reablement 
Care Certificate Standard 14: Handling Information 
Goal Setting - Distance Learning CPD 
Telemarketing - Using the Telephone as a Sales Tool - Distance Learning CPD 
Kickstarting Your Business with Crowdsourcing - Distance Learning CPD 
Asbestos Awareness 
THIS IS AN EXCLUSIVE COURSE
Develop a more detailed understanding of the protected characteristics and apply that knowledge in the healthcare environment.
This course looks in detail at the key issues surrounding equality and diversity. Each session looks at one of the key protected characteristics and is followed by its own assessment.
Learning Outcomes:
- Improved ability to empathise with colleagues and patients from diverse backgrounds
- Ability to contribute to ensuring that access and services are appropriate to individuals’ needs.
- A greater understanding of the seven key protected characteristics.
