THIS IS AN EXCLUSIVE COURSE
Develop a more detailed understanding of the protected characteristics and apply that knowledge in the healthcare environment.
This course looks in detail at the key issues surrounding equality and diversity. Each session looks at one of the key protected characteristics and is followed by its own assessment.
Learning Outcomes:
- Improved ability to empathise with colleagues and patients from diverse backgrounds
- Ability to contribute to ensuring that access and services are appropriate to individuals’ needs.
- A greater understanding of the seven key protected characteristics.
Coaching and Mentoring - Distance Learning CPD
Bullying in the Workplace - Distance Learning CPD
Bullying and Harassment
Active Listening - Distance Learning CPD
Communication Strategies - Distance Learning CPD
Anger Management - Understanding Anger - Distance Learning CPD
Body Language - Reading Body Language as a Sales Tool - Distance Learning CPD
Building a Consulting Business - Distance Learning CPD
Building Relationships for Success in Sales - Distance Learning CPD
Business Writing That Works - Distance Learning CPD
Bribery Act Awareness
Age Verification 






