Customer Service Training - Critical Elements of Customer Service - Distance Learning CPD 
Data Protection - GDPR 
Communication Strategies - Distance Learning CPD 
Medication 
Time Management - Get Organised for Peak Performance - Distance Learning CPD 
Business Writing That Works - Distance Learning CPD 
Communications for Small Business Owners - Distance Learning CPD 
Care Certificate Standard 03: Duty of Care 
Our online content will raise awareness of Equality & Diversity and encourage candidates to take a proactive approach within the workplace. Our online Equality & Diversity content will explore how Equality and Diversity can be compromised by candidates own values, opinions, and prejudices and learn how prejudices develop and how they may influence people.
Candidates will gain knowledge on how to promote equal opportunities for all recognise the importance of diversity.
Learning Outcomes:
- What does Equality & Diversity mean?
- Understanding Individual needs
- Respecting Individual needs
- Equality & Diversity and the Law
- How to promote Equality & Diversity
