Active Listening - Distance Learning CPD 
Creating Winning Proposals - Distance Learning CPD 
Care Certificate Standard 02: Your Personal Development 
Moving & Positioning 
Conflict Resolution - Dealing With Difficult People - Distance Learning CPD 
Asbestos Awareness 
Awareness of Mental Health, Dementia & Learning Disability 
Business Leadership - Becoming Management Material - Distance Learning CPD 
Age Verification 
Essential First Aid 
Autism Awareness 
Care Certificate Standard 09: Mental Health Awareness 
Bullying in the Workplace - Distance Learning CPD 
Care Certificate Standard 10: Safeguarding Adults 
Care Certificate Standard 09: Learning Disability Awareness 
In this online content you will learn how to deal with disciplinary issues and what to do when an employee raises a grievance. Whether you’re a manager or an individual who is directly affected by these issues this content will guide you through the process.
Learning Outcomes:
- Definitions of discipline and grievance
- The legal principles
- The disciplinary process
- Failing to meet standards
- Level of responses
- Disciplinary meetings
- Grievances
- Raising a grievance
- Dealing with a grievance
- Grievance meetings
- Support and appeals
