Care Certificate Standard 06: Communication 
Inventory Management - The Nuts and Bolts - Distance Learning CPD 
Human Resources Training - HR for the Non-HR Manager - Distance Learning CPD 
Managing People 
Environmental Sustainability - A Practical Approach to Greening Your Organization - Distance Learning CPD 
Six Sigma Entering the Dojo - Distance Learning CPD 
Handling Redundancy 
Public Relations Boot Camp - Distance Learning CPD 
Positive Behavioural Support 
Care Certificate Standard 09: Dementia and Cognitive Issues 
Meeting Management - The Art of Making Meetings Work - Distance Learning CPD 
Dynamite Sales Presentations - Distance Learning CPD 
Business Ethics for the Office - Distance Learning CPD 
Equality, Diversity and Human Rights - Promoting Understanding 
Care Certificate Standard 09: Learning Disability Awareness 
Care Certificate Standard 08. Fluids and Nutrition 
In this online content you will learn how to deal with disciplinary issues and what to do when an employee raises a grievance. Whether you’re a manager or an individual who is directly affected by these issues this content will guide you through the process.
Learning Outcomes:
- Definitions of discipline and grievance
- The legal principles
- The disciplinary process
- Failing to meet standards
- Level of responses
- Disciplinary meetings
- Grievances
- Raising a grievance
- Dealing with a grievance
- Grievance meetings
- Support and appeals
