Age Verification 
Bullying and Harassment 
Care Certificate Standard 04: Equality and Diversity 
Care Certificate Standard 09: Learning Disability Awareness 
Care Certificate Standard 02: Your Personal Development 
Lone Working Essentials 
Care Certificate Standard 11: Safeguarding Children 
Understand Your Role 
Allergen Awareness 
Purchasing and Procurement Basics - Distance Learning CPD 
Creating a Positive Work Environment - Distance Learning CPD 
Care Certificate Standard 06: Communication 
In this online content you will learn how to deal with disciplinary issues and what to do when an employee raises a grievance. Whether you’re a manager or an individual who is directly affected by these issues this content will guide you through the process.
Learning Outcomes:
- Definitions of discipline and grievance
- The legal principles
- The disciplinary process
- Failing to meet standards
- Level of responses
- Disciplinary meetings
- Grievances
- Raising a grievance
- Dealing with a grievance
- Grievance meetings
- Support and appeals
