Creating Winning Proposals - Distance Learning CPD 
Prospecting for Leads like a Pro - Distance Learning CPD 
Conflict Resolution - Dealing With Difficult People - Distance Learning CPD 
Kickstarting Your Business with Crowdsourcing - Distance Learning CPD 
Developing Your Training Programme - Distance Learning CPD 
Building Relationships for Success in Sales - Distance Learning CPD 
Bullying in the Workplace - Distance Learning CPD 
Conquering Your Fear of Speaking in Public - Distance Learning CPD 
Care Certificate Standard 10: Safeguarding Adults 
Creating a Positive Work Environment - Distance Learning CPD 
Care Certificate Standard 06: Communication 
In this online content you will learn how to deal with disciplinary issues and what to do when an employee raises a grievance. Whether you’re a manager or an individual who is directly affected by these issues this content will guide you through the process.
Learning Outcomes:
- Definitions of discipline and grievance
- The legal principles
- The disciplinary process
- Failing to meet standards
- Level of responses
- Disciplinary meetings
- Grievances
- Raising a grievance
- Dealing with a grievance
- Grievance meetings
- Support and appeals
