Bullying in the Workplace - Distance Learning CPD 
Active Listening - Distance Learning CPD 
Employee Dispute Resolution - Mediation through Peer Review - Distance Learning CPD 
Conflict Resolution - Dealing With Difficult People - Distance Learning CPD 
Environmental Sustainability - A Practical Approach to Greening Your Organization - Distance Learning CPD 
Purchasing and Procurement Basics - Distance Learning CPD 
Communication 
Beyond Workplace Politics - Distance Learning CPD 
Anger Management - Understanding Anger - Distance Learning CPD 
Awareness of Mental Health, Dementia & Learning Disability 
Basic Business Management - Boot Camp for Business Owners - Distance Learning CPD 
Care Certificate Standard 03: Duty of Care 
In this online content you will learn how to deal with disciplinary issues and what to do when an employee raises a grievance. Whether you’re a manager or an individual who is directly affected by these issues this content will guide you through the process.
Learning Outcomes:
- Definitions of discipline and grievance
- The legal principles
- The disciplinary process
- Failing to meet standards
- Level of responses
- Disciplinary meetings
- Grievances
- Raising a grievance
- Dealing with a grievance
- Grievance meetings
- Support and appeals
