Care Certificate Standard 09: Mental Health Awareness 
Accounting Skills for New Supervisors - Distance Learning CPD 
Care Certificate Standard 08. Fluids and Nutrition 
Care Certificate Standard 03: Duty of Care 
Care Certificate Standard 10: Safeguarding Adults 
Blood Transfusion 
Autism Awareness 
Equality, Diversity and Inclusion 
Caring For Dying People 
Care Certificate Standard 09: Learning Disability Awareness 
Care Certificate Standard 05: Work in a Person Centred Way 
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
Essential First Aid 
Asperger Syndrome 
Care Certificate Standard 11: Safeguarding Children 
Mental Capacity Act 
Care Certificate Standard 02: Your Personal Development 
In this online content you will learn how to deal with disciplinary issues and what to do when an employee raises a grievance. Whether you’re a manager or an individual who is directly affected by these issues this content will guide you through the process.
Learning Outcomes:
- Definitions of discipline and grievance
- The legal principles
- The disciplinary process
- Failing to meet standards
- Level of responses
- Disciplinary meetings
- Grievances
- Raising a grievance
- Dealing with a grievance
- Grievance meetings
- Support and appeals
