Overcoming Objections to Nail the Sale - Distance Learning CPD 
Marketing for Small Businesses - Distance Learning CPD 
NLP Tools for Real Life - Distance Learning CPD 
Measuring Training Results - Distance Learning CPD 
Communications for Small Business Owners - Distance Learning CPD 
Staff Appraisal Skills 
Mastering the Interview - Distance Learning CPD 
Business Process Management - Distance Learning CPD 
Strategic Planning - Distance Learning CPD 
Bullying and Harassment 
In this online content you will learn how to deal with disciplinary issues and what to do when an employee raises a grievance. Whether you’re a manager or an individual who is directly affected by these issues this content will guide you through the process.
Learning Outcomes:
- Definitions of discipline and grievance
- The legal principles
- The disciplinary process
- Failing to meet standards
- Level of responses
- Disciplinary meetings
- Grievances
- Raising a grievance
- Dealing with a grievance
- Grievance meetings
- Support and appeals
