Generation Gap - Closing the Generation Gap in the Workplace - Distance Learning CPD 
Customer Service Training - Managing Customer Service - Distance Learning CPD 
Writing for the Web - Distance Learning CPD 
Purchasing and Procurement Basics - Distance Learning CPD 
Basic Business Management - Boot Camp for Business Owners - Distance Learning CPD 
Employee Accountability - Distance Learning CPD 
Health and Safety 
Dealing with the Media - Creating a positive working relationship 
Trade Shows - Getting the Most Out Of Your Trade Show Experience - Distance Learning CPD 
Dynamite Sales Presentations - Distance Learning CPD 
Developing Your Training Programme - Distance Learning CPD 
Marketing for Small Businesses - Distance Learning CPD 
Handling Redundancy 
Basic Life Support 
In this online content you will learn how to deal with disciplinary issues and what to do when an employee raises a grievance. Whether you’re a manager or an individual who is directly affected by these issues this content will guide you through the process.
Learning Outcomes:
- Definitions of discipline and grievance
- The legal principles
- The disciplinary process
- Failing to meet standards
- Level of responses
- Disciplinary meetings
- Grievances
- Raising a grievance
- Dealing with a grievance
- Grievance meetings
- Support and appeals
