Bullying in the Workplace - Distance Learning CPD 
Building Relationships for Success in Sales - Distance Learning CPD 
Basic Life Support 
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
Advanced Writing Skills - Distance Learning CPD 
Building a Brand on Social Media - Distance Learning CPD 
Active Listening - Distance Learning CPD 
Care Certificate Standard 09: Dementia and Cognitive Issues 
Branding - Creating and Managing Your Corporate Brand - Distance Learning CPD 
Care Certificate Standard 01: Understand Your Role 
Caring For Dying People 
Bullying and Harassment 
Business Etiquette - Gaining That Extra Edge - Distance Learning CPD 
Coaching and Mentoring - Distance Learning CPD 
Moving & Positioning 
Business Process Management - Distance Learning CPD 
Basic Business Management - Boot Camp for Business Owners - Distance Learning CPD 
Asperger Syndrome 
Health and Safety 
Asbestos Awareness 
In this online content you will learn how to deal with disciplinary issues and what to do when an employee raises a grievance. Whether you’re a manager or an individual who is directly affected by these issues this content will guide you through the process.
Learning Outcomes:
- Definitions of discipline and grievance
- The legal principles
- The disciplinary process
- Failing to meet standards
- Level of responses
- Disciplinary meetings
- Grievances
- Raising a grievance
- Dealing with a grievance
- Grievance meetings
- Support and appeals
