Managing People 
Knowledge Management - Distance Learning CPD 
Effective Planning and Scheduling - Distance Learning CPD 
Encouraging Sustainability and Social Responsibility in Business - Distance Learning CPD 
Customer Service Training - Critical Elements of Customer Service - Distance Learning CPD 
Managing Difficult Conversations - Distance Learning CPD 
Mastering the Interview - Distance Learning CPD 
Inventory Management - The Nuts and Bolts - Distance Learning CPD 
Customer Service Training - Managing Customer Service - Distance Learning CPD 
Motivation Training - Motivating Your Workforce - Distance Learning CPD 
Social Selling for Small Businesses - Distance Learning CPD 
Conducting Effective Performance Reviews 
Age Verification 
In this online content you will learn how to deal with disciplinary issues and what to do when an employee raises a grievance. Whether you’re a manager or an individual who is directly affected by these issues this content will guide you through the process.
Learning Outcomes:
- Definitions of discipline and grievance
- The legal principles
- The disciplinary process
- Failing to meet standards
- Level of responses
- Disciplinary meetings
- Grievances
- Raising a grievance
- Dealing with a grievance
- Grievance meetings
- Support and appeals
