This online training course is a great source of information and advice for organisations and businesses, to ensure that services, policies and procedures comply with equality legislation and to open up their services to a wider range of users. Participants will complete the course with a general awareness of how to make services accessible and interact positively with disabled people.
Learning Outcomes:
- Understand your rights and responsibilities in regards to disability under the Equality Act 2010
- Understand different approaches to disability (medical & social model) and how this can affect the service you provide
- Understand how you can make your organisation inclusive and accessible to all
- Use appropriate language when interacting with disabled people
- Gain the confidence to interact with disabled people in all aspects of your organisation
Autism Awareness
Research Skills - Distance Learning CPD
Bullying and Harassment
Care Certificate Standard 03: Duty of Care
Safeguarding of Vulnerable Adults
Conflict Resolution
Negotiating for Results - Distance Learning CPD
Conflict Resolution - Getting Along In The Workplace - Distance Learning CPD
Employee Accountability - Distance Learning CPD
Emotional Intelligence (One Day) - Distance Learning CPD
Care Certificate Standard 08. Fluids and Nutrition
Knowledge Management - Distance Learning CPD
Building an Online Business
Selling Smarter - Distance Learning CPD
Care Certificate Standard 01: Understand Your Role
Care Certificate Standard 10: Safeguarding Adults
NLP Tools for Real Life - Distance Learning CPD
Hiring for Success - Behavioural Interviewing Techniques - Distance Learning CPD
AUASP (Award for Underage Sales Prevention)
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD
Cancer Awareness
Skills for the Administrative Assistant - Distance Learning CPD
Basic Life Support 





