Customer Service Training - Managing Customer Service - Distance Learning CPD 
Business Writing That Works - Distance Learning CPD 
Public Relations Boot Camp - Distance Learning CPD 
Hiring for Success - Behavioural Interviewing Techniques - Distance Learning CPD 
Workplace Violence - How to Manage Anger and Violence in the Workplace - Distance Learning CPD 
Communications for Small Business Owners - Distance Learning CPD 
The Minute Taker's Workshop - Distance Learning CPD 
Beyond Workplace Politics - Distance Learning CPD 
Stress Awareness 
AUASP (Award for Underage Sales Prevention) 
This online training course is a great source of information and advice for organisations and businesses, to ensure that services, policies and procedures comply with equality legislation and to open up their services to a wider range of users. Participants will complete the course with a general awareness of how to make services accessible and interact positively with disabled people.
Learning Outcomes:
- Understand your rights and responsibilities in regards to disability under the Equality Act 2010
- Understand different approaches to disability (medical & social model) and how this can affect the service you provide
- Understand how you can make your organisation inclusive and accessible to all
- Use appropriate language when interacting with disabled people
- Gain the confidence to interact with disabled people in all aspects of your organisation
