Counter Fraud in the NHS 
Care Planning and Record Keeping 
Oral Care for People with Additional Needs 
Business Ethics for the Office - Distance Learning CPD 
Skills for the Administrative Assistant - Distance Learning CPD 
Bullying and Harassment 
Care Certificate Standard 03: Duty of Care 
Project Planning All You Need to Know - Distance Learning CPD 
Bullying in the Workplace - Distance Learning CPD 
Logistics and Supply Chain Management - Distance Learning CPD 
Business Leadership - Becoming Management Material - Distance Learning CPD 
Problem Solving & Decision Making - Distance Learning CPD 
Body Language - Reading Body Language as a Sales Tool - Distance Learning CPD 
Safeguarding Adults 
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
Continuous Improvement with Lean - Distance Learning CPD 
Branding - Creating and Managing Your Corporate Brand - Distance Learning CPD 
Time Management 
Business Etiquette - Gaining That Extra Edge - Distance Learning CPD 
Conducting Effective Performance Reviews - Distance Learning CPD 
Food Safety Level 2 in Retail 
Communications for Small Business Owners - Distance Learning CPD 
AUASP (Award for Underage Sales Prevention) 
This online training course is a great source of information and advice for organisations and businesses, to ensure that services, policies and procedures comply with equality legislation and to open up their services to a wider range of users. Participants will complete the course with a general awareness of how to make services accessible and interact positively with disabled people.
Learning Outcomes:
- Understand your rights and responsibilities in regards to disability under the Equality Act 2010
- Understand different approaches to disability (medical & social model) and how this can affect the service you provide
- Understand how you can make your organisation inclusive and accessible to all
- Use appropriate language when interacting with disabled people
- Gain the confidence to interact with disabled people in all aspects of your organisation
