Care Certificate Standard 09: Mental Health Awareness 
Bribery Act Awareness 
Business Succession Planning - Developing and Maintaining a Succession Plan - Distance Learning CPD 
Communication Strategies - Distance Learning CPD 
Body Language - Reading Body Language as a Sales Tool - Distance Learning CPD 
Care Certificate Standard 11: Safeguarding Children 
Contracts and Written Statements 
Equality, Diversity and Inclusion 
Business Etiquette - Gaining That Extra Edge - Distance Learning CPD 
Advanced Writing Skills - Distance Learning CPD 
Anger Management - Understanding Anger - Distance Learning CPD 
Communication 
Branding - Creating and Managing Your Corporate Brand - Distance Learning CPD 
Essential First Aid 
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
Autism Awareness 
The European Commission has introduced the General Data Protection Regulation (GDPR) which will be implemented on 25th May 2018.
The regulation has mainly been implemented in order to:
Force companies to be clearer on their data collection and usage
Improve data protection and prevent data infringement
Establish improved control and reactivity to prevent data leakage
These new regulations play an important role at a time when both the volume of data is skyrocketing, and threats are growing at a similar rate.
A key factor of any organisation’s GDPR compliance is staff awareness and education.
Learning Outcomes:
- Principles
- Key definitions
- Lawful bases for processing
- Individual rights
- Accountability and Governance
- International Transfers
- Personal data breaches
- Security
- Children
