Positive Behavioural Support 
Handling Redundancy 
Conflict Resolution - Getting Along In The Workplace - Distance Learning CPD 
Equality, Diversity and Inclusion 
Dealing with the Media - Creating a positive working relationship 
Delegation - The Art Of Delegating Effectively - Distance Learning CPD 
Encouraging Sustainability and Social Responsibility in Business - Distance Learning CPD 
Anger Management - Understanding Anger - Distance Learning CPD 
Information Governance 
Handling Information 
Employee Accountability - Distance Learning CPD 
Marketing with Social Media - Distance Learning CPD 
Writing for the Web - Distance Learning CPD 
Human Resources Training - HR for the Non-HR Manager - Distance Learning CPD 
Employee Dispute Resolution - Mediation through Peer Review - Distance Learning CPD 
Influence and Persuasion - Distance Learning CPD 
AUASP (Award for Underage Sales Prevention) 
Self-Leadership - Distance Learning CPD 
Diversity Training - Celebrating Diversity in the Workplace - Distance Learning CPD 
Kickstarting Your Business with Crowdsourcing - Distance Learning CPD 
Budgets and Managing Money - Distance Learning CPD 
Care Certificate Standard 06: Communication 
Purchasing and Procurement Basics - Distance Learning CPD 
Customer Service Training - Critical Elements of Customer Service - Distance Learning CPD 
Equality, Diversity and Human Rights - Promoting Understanding 
Advanced Writing Skills - Distance Learning CPD 
Business Succession Planning - Developing and Maintaining a Succession Plan - Distance Learning CPD 
Bribery Act Awareness 
Viable organisations need to be ready for emergencies because they are a fact of doing business. The worst plan is not to have any kind of plan at all, and the best plans are tested and adjusted so that they work over time. Fortunately, you do not need separate plans for fire, weather disasters, and all the different kinds of crises that can occur. One solid plan will help you to prevent, respond, and recover from all crises. This content will help you ensure your organisation is ready to manage any kind of crisis.
Learning Outcomes:
- Assign people to an appropriate crisis team role
- Conduct a crisis audit
- Establish the means for business continuity
- Determine how to manage incidents
- Help teams recover from a crisis
- Apply the crisis management process
