Care Certificate Standard 10: Safeguarding Adults 
Orientation Handbook - Getting Employees Off to a Good Start - Distance Learning CPD 
Medication Management 
Managing Pressure and Maintaining Balance - Distance Learning CPD 
Business Etiquette - Gaining That Extra Edge - Distance Learning CPD 
Overcoming Objections to Nail the Sale - Distance Learning CPD 
Motivation Training - Motivating Your Workforce - Distance Learning CPD 
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
Problem Solving & Decision Making - Distance Learning CPD 
Building Your Self Esteem and Assertiveness Skills - Distance Learning CPD 
Introduction to Neuro Linguistic Programming - Distance Learning CPD 
Communications for Small Business Owners - Distance Learning CPD 
Effective leaders understand how powerful an opportunity can be when they can tap into the intelligence, wisdom, and innovation present in their workforce. Conversational leadership provides the space and infrastructure for knowledge sharing to take place; for employees, stakeholders, and the community to be involved in discussing big, important questions; and to generate solutions that people within the organisation can take action on.
Learning Outcomes:
- About the wisdom inherent in encouraging conversational leadership
- How to describe the four I’s of conversational leadership
- How to apply the principles of conversational leadership to improve results
- How to organise a simple World Café as an example of conversational leadership
