Anaphylaxis 
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
Anger Management - Understanding Anger - Distance Learning CPD 
Building a Consulting Business - Distance Learning CPD 
Business Leadership - Becoming Management Material - Distance Learning CPD 
Business Succession Planning - Developing and Maintaining a Succession Plan - Distance Learning CPD 
Advanced Writing Skills - Distance Learning CPD 
Care Certificate Standard 05: Work in a Person Centred Way 
Care Certificate Standard 06: Communication 
Building Your Self Esteem and Assertiveness Skills - Distance Learning CPD 
Allergen Awareness 
Business Etiquette - Gaining That Extra Edge - Distance Learning CPD 
Body Language - Reading Body Language as a Sales Tool - Distance Learning CPD 
Branding - Creating and Managing Your Corporate Brand - Distance Learning CPD 
Effective leaders understand how powerful an opportunity can be when they can tap into the intelligence, wisdom, and innovation present in their workforce. Conversational leadership provides the space and infrastructure for knowledge sharing to take place; for employees, stakeholders, and the community to be involved in discussing big, important questions; and to generate solutions that people within the organisation can take action on.
Learning Outcomes:
- About the wisdom inherent in encouraging conversational leadership
- How to describe the four I’s of conversational leadership
- How to apply the principles of conversational leadership to improve results
- How to organise a simple World Café as an example of conversational leadership
