Writing a Business Plan - Distance Learning CPD 
Age Verification 
Strategic Planning - Distance Learning CPD 
Business Ethics for the Office - Distance Learning CPD 
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
Bullying and Harassment 
Building Your Self Esteem and Assertiveness Skills - Distance Learning CPD 
Body Language - Reading Body Language as a Sales Tool - Distance Learning CPD 
Business Leadership - Becoming Management Material - Distance Learning CPD 
Tissue Viability - An Introduction 
Building a Consulting Business - Distance Learning CPD 
Accounting Skills for New Supervisors - Distance Learning CPD 
Effective leaders understand how powerful an opportunity can be when they can tap into the intelligence, wisdom, and innovation present in their workforce. Conversational leadership provides the space and infrastructure for knowledge sharing to take place; for employees, stakeholders, and the community to be involved in discussing big, important questions; and to generate solutions that people within the organisation can take action on.
Learning Outcomes:
- About the wisdom inherent in encouraging conversational leadership
- How to describe the four I’s of conversational leadership
- How to apply the principles of conversational leadership to improve results
- How to organise a simple World Café as an example of conversational leadership
