Customer Service Training - Managing Customer Service - Distance Learning CPD 
Dementia - Interventions for Cognitive and Non-Cognitive 
Making Training Stick - Distance Learning CPD 
Contracts and Written Statements 
Food Safety Level 2 in Retail 
Drug Calculation 
Dementia - Clinical Guidelines 
Epilepsy Awareness 
Delegation - The Art Of Delegating Effectively - Distance Learning CPD 
SALPS (Scottish Award for Licensed Premises Staff) 
Fluids and Nutrition 
Branding - Creating and Managing Your Corporate Brand - Distance Learning CPD 
Care Certificate Standard 06: Communication 
This online content will help you determine who needs a written a contract or written statement and what should be contained in the documents. This online content will cover the processes that need to happen when a contract is varied or terminated.
Learning Outcomes:
- Contracts and written statements
- What’s the difference?
- How do they work?
- Who needs one?
- What’s in a written statement?
- What makes a contract?
- The process for varying a contract
- Getting agreement
- Dealing with problems
- Legal layoffs
- Terminating a contract
