This online Conflict Resolution content will introduce you to managing conflict procedures within the care sector to improve your ability to deal with difficult or emotional conflict situations, in a more rational and professional manner.
Learning Outcomes:
- Explain the purpose of a Conflict Resolution Procedure
- Understand Conflict Resolution Procedures
- Identify the key roles in Conflict Resolution Procedures
- Understand an employee’s right of appeal
Communication Strategies - Distance Learning CPD
Bullying in the Workplace - Distance Learning CPD
Developing a Safety Procedures Manual - Distance Learning CPD
Communications for Small Business Owners - Distance Learning CPD
Asperger Syndrome
Bullying and Harassment
Awareness of Mental Health, Dementia & Learning Disability
Care Certificate Standard 03: Duty of Care
Business Leadership - Becoming Management Material - Distance Learning CPD
Allergen Awareness
Care Certificate Standard 01: Understand Your Role
Care Certificate Standard 02: Your Personal Development
Care Certificate Standard 11: Safeguarding Children 





