Creating a Dynamite Job Portfolio - Distance Learning CPD 
Equality, Diversity and Inclusion 
Communications for Small Business Owners - Distance Learning CPD 
Creating a Top-Notch Talent Management Programme - Distance Learning CPD 
Global Business Strategies - Distance Learning CPD 
Care Certificate Standard 07: Privacy and Dignity 
This online Conflict Resolution content will introduce you to managing conflict procedures within the care sector to improve your ability to deal with difficult or emotional conflict situations, in a more rational and professional manner.
Learning Outcomes:
- Explain the purpose of a Conflict Resolution Procedure
- Understand Conflict Resolution Procedures
- Identify the key roles in Conflict Resolution Procedures
- Understand an employee’s right of appeal
