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Conflict Resolution

Conflict Resolution

Original price was: £20.00.Current price is: £9.99.

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Categories: Business, eLearning

Description

This online Conflict Resolution content will introduce you to managing conflict procedures within the care sector to improve your ability to deal with difficult or emotional conflict situations, in a more rational and professional manner.

Learning Outcomes:

Explain the purpose of a Conflict Resolution Procedure
Understand Conflict Resolution Procedures
Identify the key roles in Conflict Resolution Procedures
Understand an employee’s right of appeal