This online Conflict Resolution content will introduce you to managing conflict procedures within the care sector to improve your ability to deal with difficult or emotional conflict situations, in a more rational and professional manner.
Learning Outcomes:
- Explain the purpose of a Conflict Resolution Procedure
- Understand Conflict Resolution Procedures
- Identify the key roles in Conflict Resolution Procedures
- Understand an employee’s right of appeal
Age Verification
Business Ethics for the Office - Distance Learning CPD
Care Certificate Standard 04: Equality and Diversity
Care Certificate Standard 06: Communication
Anaphylaxis
Care Certificate Standard 02: Your Personal Development
Bribery Act Awareness
Basic Life Support
Budgets and Managing Money - Distance Learning CPD
Communication Strategies - Distance Learning CPD
Building Your Self Esteem and Assertiveness Skills - Distance Learning CPD
Business Writing That Works - Distance Learning CPD
Accounting Skills for New Supervisors - Distance Learning CPD
Body Language - Reading Body Language as a Sales Tool - Distance Learning CPD
Building a Consulting Business - Distance Learning CPD
Care Certificate Standard 09: Learning Disability Awareness
Care Certificate Standard 09: Dementia and Cognitive Issues
Care Certificate Standard 01: Understand Your Role
Beyond Workplace Politics - Distance Learning CPD
Bullying and Harassment 





