This online Conflict Resolution content will introduce you to managing conflict procedures within the care sector to improve your ability to deal with difficult or emotional conflict situations, in a more rational and professional manner.
Learning Outcomes:
- Explain the purpose of a Conflict Resolution Procedure
- Understand Conflict Resolution Procedures
- Identify the key roles in Conflict Resolution Procedures
- Understand an employee’s right of appeal
Care Certificate Standard 11: Safeguarding Children
Bullying and Harassment
Business Ethics for the Office - Distance Learning CPD
Care Certificate Standard 01: Understand Your Role
Starting work
Beyond Workplace Politics - Distance Learning CPD
Cancer Awareness
Building a Brand on Social Media - Distance Learning CPD
Business Process Management - Distance Learning CPD
AUASP (Award for Underage Sales Prevention) 






