This online Conflict Resolution content will introduce you to managing conflict procedures within the care sector to improve your ability to deal with difficult or emotional conflict situations, in a more rational and professional manner.
Learning Outcomes:
- Explain the purpose of a Conflict Resolution Procedure
- Understand Conflict Resolution Procedures
- Identify the key roles in Conflict Resolution Procedures
- Understand an employee’s right of appeal
Care Certificate Standard 11: Safeguarding Children
Care Certificate Standard 09: Mental Health Awareness
Care Certificate Standard 04: Equality and Diversity
Accounting Skills for New Supervisors - Distance Learning CPD
Creative Thinking and Innovation - Distance Learning CPD
Contracts and Written Statements
Care Certificate Standard 05: Work in a Person Centred Way
Age Verification 







