Active Listening - Distance Learning CPD 
Working Time and Holidays 
Care Certificate Standard 06: Communication 
Bullying in the Workplace - Distance Learning CPD 
Care Certificate Standard 05: Work in a Person Centred Way 
Marketing for Small Businesses - Distance Learning CPD 
Mastering the Interview - Distance Learning CPD 
Data Protection - GDPR 
Diabetes Awareness 
Care Certificate Standard 12: Basic Life Support 
Purchasing and Procurement Basics - Distance Learning CPD 
Safety in the Workplace 
Risk Assessment and Management in Care Level 3 
Managing People 
Writing for the Web - Distance Learning CPD 
Safeguarding Adults 
Building Relationships for Success in Sales - Distance Learning CPD 
Branding - Creating and Managing Your Corporate Brand - Distance Learning CPD 
Performance reviews are an essential component of employee development. The performance review meeting is an important aspect of career planning, and the outcomes of the meeting should be known to the employee and supervisor before the meeting actually takes place. Remember what the German philosopher Goethe said: “Treat people as if they were what they ought to be and you help them become what they are capable of being.”
Setting goals and objectives to aim for will give both supervisors and employees a focus, and is one of the key aspects to meeting overall company objectives. Supervisors must also learn how to give feedback, both positive and negative, on a regular and timely basis so that employees can grow and develop. Performance appraisals involve all these activities.
Learning Outcomes:
- To recognise the importance of having a performance review process for employees.
- How to work with employees to set performance standards and goals.
- Skills in observing, giving feedback, listening, and asking questions.
- An effective interview process and the opportunity to practice the process in a supportive atmosphere.
- How to make the performance review legally defensible
