Allergen Awareness 
Public Relations Boot Camp - Distance Learning CPD 
Budgets and Managing Money - Distance Learning CPD 
Logistics and Supply Chain Management - Distance Learning CPD 
Asbestos Awareness 
Age Verification 
Tissue Viability - Assessment and Treatment of Wound 
AUASP (Award for Underage Sales Prevention) 
Branding - Creating and Managing Your Corporate Brand - Distance Learning CPD 
Health and Safety 
Care Certificate Standard 08. Fluids and Nutrition 
Performance Management 
Dignity and Respect 
Care Certificate Standard 05: Work in a Person Centred Way 
Developing a Lunch and Learn Programme - Distance Learning CPD 
Care Certificate Standard 06: Communication 
Dealing with the Media - Creating a positive working relationship 
Basic Life Support 
Care Certificate Standard 07: Privacy and Dignity 
Effective Planning and Scheduling - Distance Learning CPD 
Bullying in the Workplace - Distance Learning CPD 
Building Relationships for Success in Sales - Distance Learning CPD 
Medication 
Blood Transfusion 
Duty Of Care 
Body Language - Reading Body Language as a Sales Tool - Distance Learning CPD 
Coaching and Mentoring - Distance Learning CPD 
Process Improvement with Gap Analysis - Distance Learning CPD 
Care Certificate Standard 04: Equality and Diversity 
Basic Business Management - Boot Camp for Business Owners - Distance Learning CPD 
Performance reviews are an essential component of employee development. The performance review meeting is an important aspect of career planning, and the outcomes of the meeting should be known to the employee and supervisor before the meeting actually takes place. Remember what the German philosopher Goethe said: “Treat people as if they were what they ought to be and you help them become what they are capable of being.”
Setting goals and objectives to aim for will give both supervisors and employees a focus, and is one of the key aspects to meeting overall company objectives. Supervisors must also learn how to give feedback, both positive and negative, on a regular and timely basis so that employees can grow and develop. Performance appraisals involve all these activities.
Learning Outcomes:
- To recognise the importance of having a performance review process for employees.
- How to work with employees to set performance standards and goals.
- Skills in observing, giving feedback, listening, and asking questions.
- An effective interview process and the opportunity to practice the process in a supportive atmosphere.
- How to make the performance review legally defensible
