Care Certificate Standard 02: Your Personal Development 
Managing Risk Minimising Restraint 
Business Ethics for the Office - Distance Learning CPD 
Branding - Creating and Managing Your Corporate Brand - Distance Learning CPD 
Performance Management - Managing Employee Performance - Distance Learning CPD 
Making Training Stick - Distance Learning CPD 
Creating a Positive Work Environment - Distance Learning CPD 
Age Verification 
Overcoming Objections to Nail the Sale - Distance Learning CPD 
Conflict Resolution - Dealing With Difficult People - Distance Learning CPD 
Building a Brand on Social Media - Distance Learning CPD 
Oral Care for Adults 
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
Performance reviews are an essential component of employee development. The performance review meeting is an important aspect of career planning, and the outcomes of the meeting should be known to the employee and supervisor before the meeting actually takes place. Remember what the German philosopher Goethe said: “Treat people as if they were what they ought to be and you help them become what they are capable of being.”
Setting goals and objectives to aim for will give both supervisors and employees a focus and is one of the key aspects to meeting overall company objectives. Supervisors must also learn how to give feedback, both positive and negative, on a regular and timely basis so that employees can grow and develop. Performance appraisals involve all these activities.
Learning Outcomes:
- To recognise the importance of having a performance review process for employees.
- How to work with employees to set performance standards and goals.
- Skills in observing, giving feedback, listening, and asking questions.
- An effective interview process and the opportunity to practice the process in a supportive atmosphere.
- How to make the performance review legally defensible
