Meeting Management - The Art of Making Meetings Work - Distance Learning CPD 
Creating a Positive Work Environment - Distance Learning CPD 
Conquering Your Fear of Speaking in Public - Distance Learning CPD 
Process Improvement with Gap Analysis - Distance Learning CPD 
Employee Accountability - Distance Learning CPD 
Creating a Google AdWords Campaign - Distance Learning CPD 
Environmental Sustainability - A Practical Approach to Greening Your Organization - Distance Learning CPD 
Negotiating for Results - Distance Learning CPD 
Communication Strategies - Distance Learning CPD 
Communication between individuals is a two-way street, but communication between a small business and its customers is a multi-lane highway. Navigate this highway successfully and you increase customer numbers and profits. Set out on this highway unaware, ill-prepared, or unconvinced of its importance, and you will lose ground to your competitors.
This content is to introduce and reinforce the essential components of written communication that will connect you with existing and potential customers. If you are new to the communications highway, this content will provide the foundation for future development. If your company has some communications expertise, this content will help you strengthen and polish your essential components.
Learning Outcomes:
- Define the essential pieces of communication
- Customise these essential pieces for their company
- Identify the processes and plans needed for clear communications
- Develop, maintain, and evolve effective content for their communications
