Conflict Resolution - Getting Along In The Workplace - Distance Learning CPD 
Employee Accountability - Distance Learning CPD 
Creating Winning Proposals - Distance Learning CPD 
Money Laundering Awareness 
Care Certificate Standard 04: Equality and Diversity 
Conflict Resolution - Dealing With Difficult People - Distance Learning CPD 
Managing Risk Minimising Restraint 
Managing Difficult Conversations - Distance Learning CPD 
Getting Stuff Done - Personal Development Boot Camp - Distance Learning CPD 
Business Ethics for the Office - Distance Learning CPD 
Anger Management - Understanding Anger - Distance Learning CPD 
Active Listening - Distance Learning CPD 
Data Protection - GDPR 
Staff Appraisal Skills 
Care Certificate Standard 11: Safeguarding Children 
Care Certificate Standard 02: Your Personal Development 
Generation Gap - Closing the Generation Gap in the Workplace - Distance Learning CPD 
Communication Strategies - Distance Learning CPD 
Communication between individuals is a two-way street, but communication between a small business and its customers is a multi-lane highway. Navigate this highway successfully and you increase customer numbers and profits. Set out on this highway unaware, ill-prepared, or unconvinced of its importance, and you will lose ground to your competitors.
This content is to introduce and reinforce the essential components of written communication that will connect you with existing and potential customers. If you are new to the communications highway, this content will provide the foundation for future development. If your company has some communications expertise, this content will help you strengthen and polish your essential components.
Learning Outcomes:
- Define the essential pieces of communication
- Customise these essential pieces for their company
- Identify the processes and plans needed for clear communications
- Develop, maintain, and evolve effective content for their communications
