This online Communication content provides an awareness of the principles of good communication and record keeping within a care environment, the online content will ensure effective communication skills and good practice when recording information.
Learning Outcomes:
- Definition of communication
- Communication methods
- Models of communication
- Communication techniques
- Managing communication
- Legislation and good practice
- Key principles of record keeping
- Care records
- Errors and prevention
Reablement
Care Certificate Standard 03: Duty of Care
Creating a Dynamite Job Portfolio - Distance Learning CPD
Customer Service Training - Critical Elements of Customer Service - Distance Learning CPD
Developing a Lunch and Learn Programme - Distance Learning CPD
Creating a Top-Notch Talent Management Programme - Distance Learning CPD
Conference and Event Management - Distance Learning CPD
Critical Thinking - Distance Learning CPD
Crisis Management - Distance Learning CPD
CRM - An Introduction to Customer Relationship Management - Distance Learning CPD
Basic Life Support
Care Certificate Standard 11: Safeguarding Children 







