This online Communication content provides an awareness of the principles of good communication and record keeping within a care environment, the online content will ensure effective communication skills and good practice when recording information.
Learning Outcomes:
- Definition of communication
- Communication methods
- Models of communication
- Communication techniques
- Managing communication
- Legislation and good practice
- Key principles of record keeping
- Care records
- Errors and prevention
Care Certificate Standard 06: Communication
Communication Strategies - Distance Learning CPD
Care Certificate Standard 04: Equality and Diversity
Public Speaking - Speaking Under Pressure - Distance Learning CPD
Building Your Self Esteem and Assertiveness Skills - Distance Learning CPD
Care Certificate Standard 09: Learning Disability Awareness
Bullying and Harassment
Business Etiquette - Gaining That Extra Edge - Distance Learning CPD
AUASP (Award for Underage Sales Prevention)
Autism Awareness
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD
Business Leadership - Becoming Management Material - Distance Learning CPD
Active Listening - Distance Learning CPD
Care Certificate Standard 10: Safeguarding Adults 





