This online Communication content provides an awareness of the principles of good communication and record keeping within a care environment, the online content will ensure effective communication skills and good practice when recording information.
Learning Outcomes:
- Definition of communication
- Communication methods
- Models of communication
- Communication techniques
- Managing communication
- Legislation and good practice
- Key principles of record keeping
- Care records
- Errors and prevention
Building a Brand on Social Media - Distance Learning CPD
Active Listening - Distance Learning CPD
Project Management Fundamentals - Distance Learning CPD
Project Management - All You Need to Know - Distance Learning CPD
Process Improvement with Gap Analysis - Distance Learning CPD
Anger Management - Understanding Anger - Distance Learning CPD
Awareness of Mental Health, Dementia & Learning Disability
Business Ethics for the Office - Distance Learning CPD
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD
Communication Strategies - Distance Learning CPD
Business Leadership - Becoming Management Material - Distance Learning CPD
Building a Consulting Business - Distance Learning CPD
Care Certificate Standard 09: Mental Health Awareness 






