Courses

“Care Certificate Standard 09: Dementia and Cognitive Issues” has been added to your cart. View cart

Sale!

Communication

Communication

Original price was: £20.00.Current price is: £9.99.

Add to wishlist

Categories: eLearning, Soft Skill

Description

This online Communication content provides an awareness of the principles of good communication and record keeping within a care environment, the online content will ensure effective communication skills and good practice when recording information.

Learning Outcomes:

Definition of communication
Communication methods
Models of communication
Communication techniques
Managing communication
Legislation and good practice
Key principles of record keeping
Care records
Errors and prevention