This online Communication content provides an awareness of the principles of good communication and record keeping within a care environment, the online content will ensure effective communication skills and good practice when recording information.
Learning Outcomes:
- Definition of communication
- Communication methods
- Models of communication
- Communication techniques
- Managing communication
- Legislation and good practice
- Key principles of record keeping
- Care records
- Errors and prevention
Communication Strategies - Distance Learning CPD
Working Time and Holidays
Oral Care for Children
Age Verification
Basic Business Management - Boot Camp for Business Owners - Distance Learning CPD
End of Life Care - Advanced Planning
Bullying and Harassment
Care Certificate Standard 09: Learning Disability Awareness
Mental Capacity Act
Work in a Person Centered Way
CRM - An Introduction to Customer Relationship Management - Distance Learning CPD
Branding - Creating and Managing Your Corporate Brand - Distance Learning CPD
Building a Consulting Business - Distance Learning CPD
Care Certificate Standard 06: Communication 





