This online Communication content provides an awareness of the principles of good communication and record keeping within a care environment, the online content will ensure effective communication skills and good practice when recording information.
Learning Outcomes:
- Definition of communication
- Communication methods
- Models of communication
- Communication techniques
- Managing communication
- Legislation and good practice
- Key principles of record keeping
- Care records
- Errors and prevention
Care Certificate Standard 01: Understand Your Role
Fire Safety Awareness
Accounting Skills for New Supervisors - Distance Learning CPD
Care Certificate Standard 06: Communication
Project Management Fundamentals - Distance Learning CPD
Project Management - All You Need to Know - Distance Learning CPD
Beyond Workplace Politics - Distance Learning CPD
Verification of Death
Bullying and Harassment
Care Certificate Standard 09: Dementia and Cognitive Issues
Bribery Act Awareness
Autism Awareness
Care Certificate Standard 03: Duty of Care
Care Certificate Standard 08. Fluids and Nutrition
AUASP (Award for Underage Sales Prevention)
Building Relationships for Success in Sales - Distance Learning CPD
Anaphylaxis
SALPS (Scottish Award for Licensed Premises Staff)
Care Certificate Standard 13: Health and Safety 





