This online Communication content provides an awareness of the principles of good communication and record keeping within a care environment, the online content will ensure effective communication skills and good practice when recording information.
Learning Outcomes:
- Definition of communication
- Communication methods
- Models of communication
- Communication techniques
- Managing communication
- Legislation and good practice
- Key principles of record keeping
- Care records
- Errors and prevention
Care Certificate Standard 03: Duty of Care
Blood Transfusion
Building Your Self Esteem and Assertiveness Skills - Distance Learning CPD
E-Commerce Management - Distance Learning CPD
Care Certificate Standard 09: Dementia and Cognitive Issues
Bribery Act Awareness
Caring For Dying People
Anaphylaxis
Body Language - Reading Body Language as a Sales Tool - Distance Learning CPD
Care Certificate Standard 09: Learning Disability Awareness
Asperger Syndrome
Care Certificate Standard 01: Understand Your Role
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD
Care Certificate Standard 02: Your Personal Development 





