This online Communication content provides an awareness of the principles of good communication and record keeping within a care environment, the online content will ensure effective communication skills and good practice when recording information.
Learning Outcomes:
- Definition of communication
- Communication methods
- Models of communication
- Communication techniques
- Managing communication
- Legislation and good practice
- Key principles of record keeping
- Care records
- Errors and prevention
Understand Your Role
Care Certificate Standard 02: Your Personal Development
Age Verification
Care Certificate Standard 04: Equality and Diversity
Your Healthcare Career
Care Certificate Standard 10: Safeguarding Adults
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Bullying in the Workplace - Distance Learning CPD
Care Certificate Standard 03: Duty of Care
Beyond Workplace Politics - Distance Learning CPD
Care Certificate Standard 09: Dementia and Cognitive Issues
Active Listening - Distance Learning CPD
Budgets and Managing Money - Distance Learning CPD
First Aid
Advanced Writing Skills - Distance Learning CPD
Care Certificate Standard 09: Learning Disability Awareness
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Business Etiquette - Gaining That Extra Edge - Distance Learning CPD
Building Your Self Esteem and Assertiveness Skills - Distance Learning CPD
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