This online Communication content provides an awareness of the principles of good communication and record keeping within a care environment, the online content will ensure effective communication skills and good practice when recording information.
Learning Outcomes:
- Definition of communication
- Communication methods
- Models of communication
- Communication techniques
- Managing communication
- Legislation and good practice
- Key principles of record keeping
- Care records
- Errors and prevention
Staff Appraisal Skills
Care Certificate Standard 09: Learning Disability Awareness
Budgets and Managing Money - Distance Learning CPD
Body Language - Reading Body Language as a Sales Tool - Distance Learning CPD
Advanced Writing Skills - Distance Learning CPD
Building a Brand on Social Media - Distance Learning CPD
Bullying in the Workplace - Distance Learning CPD
Coaching and Mentoring - Distance Learning CPD
Equality, Diversity and Inclusion
Project Management Fundamentals - Distance Learning CPD
Oral Care for Adults
Care Certificate Standard 02: Your Personal Development 






