This online Communication content provides an awareness of the principles of good communication and record keeping within a care environment, the online content will ensure effective communication skills and good practice when recording information.
Learning Outcomes:
- Definition of communication
- Communication methods
- Models of communication
- Communication techniques
- Managing communication
- Legislation and good practice
- Key principles of record keeping
- Care records
- Errors and prevention
Conducting Effective Performance Reviews
Care Certificate Standard 01: Understand Your Role
SALPS (Scottish Award for Licensed Premises Staff)
Care Certificate Standard 04: Equality and Diversity
Advanced Writing Skills - Distance Learning CPD
End of Life Care - Advanced Planning
Beyond Workplace Politics - Distance Learning CPD
Awareness of Mental Health, Dementia & Learning Disability
Accounting Skills for New Supervisors - Distance Learning CPD
Care Certificate Standard 02: Your Personal Development
Self Harm
Basic Life Support
Fire Safety Awareness
Asperger Syndrome
Basic Business Management - Boot Camp for Business Owners - Distance Learning CPD 






