This online Communication content provides an awareness of the principles of good communication and record keeping within a care environment, the online content will ensure effective communication skills and good practice when recording information.
Learning Outcomes:
- Definition of communication
- Communication methods
- Models of communication
- Communication techniques
- Managing communication
- Legislation and good practice
- Key principles of record keeping
- Care records
- Errors and prevention
Essential First Aid
Allergen Awareness
Building Relationships for Success in Sales - Distance Learning CPD
Active Listening - Distance Learning CPD
Your Healthcare Career
Care Certificate Standard 09: Learning Disability Awareness
Care Certificate Standard 10: Safeguarding Adults
Asbestos Awareness
Communication Strategies - Distance Learning CPD
Bullying and Harassment 







