This online Communication content provides an awareness of the principles of good communication and record keeping within a care environment, the online content will ensure effective communication skills and good practice when recording information.
Learning Outcomes:
- Definition of communication
- Communication methods
- Models of communication
- Communication techniques
- Managing communication
- Legislation and good practice
- Key principles of record keeping
- Care records
- Errors and prevention
Care Certificate Standard 07: Privacy and Dignity
Body Language - Reading Body Language as a Sales Tool - Distance Learning CPD
Accounting Skills for New Supervisors - Distance Learning CPD
Age Verification
Care Certificate Standard 08. Fluids and Nutrition
Care Certificate Standard 09: Dementia and Cognitive Issues
Bullying and Harassment
Care Certificate Standard 05: Work in a Person Centred Way
Anger Management - Understanding Anger - Distance Learning CPD
Care Certificate Standard 01: Understand Your Role
Business Writing That Works - Distance Learning CPD
Knowledge Management - Distance Learning CPD
Medication
Marketing with Social Media - Distance Learning CPD
Business Process Management - Distance Learning CPD
Blood Transfusion 






